What if I’m late?

Presence at the heliport is required 30 minutes in advance, so as to have the necessary time for the verification of documents and for explanations relating to safety, both on board and outside the helicopter, by the pilot in command.
In the event of a delay of more than 30 minutes, the helicopter will carry out the tour with only the passengers on board present at the embarkation for the pre-established time, at which point the flight will no longer be refundable.

In the event that the flight was scheduled in total exclusive (5 seats) the delay could be extended for the time necessary for your arrival, in mutual agreement with the crew and with the needs of the other flights already scheduled.
Therefore, you are requested to communicate any of these needs as soon as possible to the email info@florencehelicopter.com or via the WhatsApp number +39 3342446029 as soon as you are able to evaluate your delay.