Policy on Panoramic Tours – Private Tours – Private Transfers

The following outlines our policies for helicopter shifts, if you have any questions that are not answered here please do not hesitate to contact us on +39 3342446029 or by writing to info@florencehelicopter.com

The safety and comfort of our passengers are very important to us, therefore each passenger needs to be asked about their weight, weight distribution is critical to safety in a helicopter and it is our responsibility to make sure the aircraft is not overloaded or unbalanced.

Any child under 24 months is welcome as a lap child free of charge we only ask to fasten an extension of the original seat belt, monthly panoramic tours from Helipad Firenze Visarno shared with other passengers are excluded from this option.

Infants 24 months and older require a full fare individual seat.

Florence Helicopter reserves the right to change, reschedule or delay any flight due to: weather conditions, ATC delays, TFR (flight restrictions), aircraft malfunction or any situation beyond our control.

If we have to cancel a flight home due to inclement weather you will receive a full refund, or free flight rescheduling.

Bad weather is determined by the pilot on the day of the flight, but it will be our job to warn you well in advance of the possibility of a flight cancellation due to weather.